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In This Chapter
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Effectiveness: who counts what?
- Introduction
- Evaluation in the treatment era
- The development of measurement
- IMPACT — matching intervention and offender
- Task-centred casework — more structure, narrower focus
- Diversion from custody
- Evaluating the diversionary effect of community service
- The Afan project and day centres
- Predicting risk of custody
- Punishment in the community
- Public protection
- Assessing risk of serious harm
- Effectiveness of risk management procedures
- Effectiveness of risk management outcomes
- ‘What Works’ and the reduction of reoffending
- Programme integrity
- Offender and staff feedback
- Programme completion and compliance
- Psychometrics
- Other intermediate outcomes
- Final outcomes: reduction of re-offending
- Effective case management
- Performance management
- Audit Commission report
- National Standards, performance indicators and RMIS
- HMIP inspections of effectiveness and efficiency
- Three-year plans, annual business plans and targets
- The European Foundation for Quality Management Model (EFQM)
- Current prospects for measuring effectiveness
- Further reading
- References
Abstract
Probation effectiveness has always been important, but what it means and how it is measured has varied over time. This chapter looks at the various ways effectiveness has been defined over the last 40 years, relating them in particular to their historical context. Our approach is not original and builds on the work of others, for example Raynor (1997).
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