Management communication

Getting work done through people

Authored by: Priscilla S. Rogers

The Routledge Handbook of Language and Professional Communication

Print publication date:  February  2014
Online publication date:  February  2014

Print ISBN: 9780415676199
eBook ISBN: 9781315851686
Adobe ISBN: 9781317916437

10.4324/9781315851686.ch12

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Abstract

Management communication examines managers’ effective use of writing and speaking to get work done with and through people (Hill 2003; Suchan and Dulek 1998; Dulek and Fielden 1990; Kotter 1982). A major objective of the field is & ‘to develop and disseminate knowledge that increases the effectiveness and efficiency of managers’ (Smeltzer 1996: 22). As Smeltzer, Glab and Golen (1983) noted: & ‘Management views communication as a means to an end, something to be exploited in the service of organizational objectives after weighing the cost-benefit considerations’ (p. 74). Academics in management communication have sought to facilitate this goal from a social constructionist perspective that does not ignore the fundamental responsibility to treat each other and the planet respectfully.

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