Abstract

Survey research is in the midst of an era of extraordinary new developments and challenges. People have increasingly moved away from having landline telephones to having mobile phones or no phone at all, which poses new challenges for all aspects of telephone surveying. Response rates continue to deteriorate for face-to-face (FTF) and – especially – telephone surveys. Webbased surveying is booming, with platforms proliferating and the use of nonprobability samples on the rise.