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The Routledge Handbook of Language in the Workplace

Edited by: Bernadette Vine

Print publication date:  August  2017
Online publication date:  August  2017

Print ISBN: 9781138915855
eBook ISBN: 9781315690001
Adobe ISBN:

10.4324/9781315690001
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Book description

The Routledge Handbook of Language in the Workplace provides a comprehensive survey of linguistic research on language in the workplace written by top scholars in the field from around the world. The Handbook covers theoretical and methodological approaches, explores research in different types of workplace settings, and examines some key areas of workplace talk that have been investigated by workplace researchers. Issues of identity have become a major focus in recent workplace research and the Handbook highlights some core issues of relevance in this area, such as gender, leadership, and intercultural communication. As the field has developed, applications of workplace research for both native and non-native speakers have emerged. Insights can inform and improve input from practitioners training workers in a range of fields and across a variety of contexts, and the Handbook foregrounds some of the ways workplace research can do this. This is an invaluable resource for researchers and graduate students interested in learning more about workplace discourse.

Table of contents

Prelims Download PDF
Chapter  1:  Interactional Sociolinguistics Download PDF
Chapter  2:  Conversation Analysis Download PDF
Chapter  3:  Critical Discourse Studies Download PDF
Chapter  4:  Linguistic Ethnography Download PDF
Chapter  5:  Corpus Linguistics Download PDF
Chapter  6:  (Im)politeness Theory Download PDF
Chapter  7:  Rapport Management Download PDF
Chapter  8:  Social Constructionism Download PDF
Chapter  9:  Communities of Practice Download PDF
Chapter  10:  Genre Theory Download PDF
Chapter  11:  Corporate Settings Download PDF
Chapter  12:  Language in Blue-Collar Workplaces Download PDF
Chapter  13:  Language in Legal Settings Download PDF
Chapter  14:  Service Encounters Download PDF
Chapter  15:  Call Centre Discourse Download PDF
Chapter  16:  Genetic Counselling Download PDF
Chapter  17:  Directives in Workplace Discourse Download PDF
Chapter  18:  Relational Talk at Work Download PDF
Chapter  19:  Humour in the Workplace Download PDF
Chapter  20:  Workplace Narratives Download PDF
Chapter  21:  Miscommunication at Work Download PDF
Chapter  22:  Conflict Talk Download PDF
Chapter  23:  Argumentation in the Workplace Download PDF
Chapter  24:  Interpreting in the Workplace Download PDF
Chapter  25:  Gender and the Workplace Download PDF
Chapter  26:  Leadership Download PDF
Chapter  27:  Intercultural Communication in the Workplace Download PDF
Chapter  28:  Identity in the Workplace in a Context of Increasing Multilingualism Download PDF
Chapter  29:  Men’s Talk in Women’s Work Download PDF
Chapter  30:  Professional Identity Construction Download PDF
Chapter  31:  Vocational Education Download PDF
Chapter  32:  Gender, Language, and Leadership Download PDF
Chapter  33:  Language Preparation for Internationally Educated Professionals Download PDF
Chapter  34:  Language Learning On-the-Job Download PDF
Index Download PDF
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