New developments in information technology

A call for action

Authored by: Joan Ballantine , Robert D. Galliers

The Routledge Companion to Accounting Information Systems

Print publication date:  December  2017
Online publication date:  December  2017

Print ISBN: 9781138125865
eBook ISBN: 9781315647210
Adobe ISBN:


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Much has been claimed about the strategic promise of new information technologies over the years. Back in the 1980s, McFarlan (1984) argued that, “Information Technology Changes the Way You Compete”, while Porter and Millar (1985) provided guidance as to “How Information Gives You Competitive Advantage”. In the following decade, Business Process Re-engineering (BPR) was all the rage with, for example, Davenport and Short (1990) promoting “The New Industrial Engineering” and Hammer (1990) calling for the “obliteration” of existing business processes, rather than mere “automation”, in order to get order of magnitude improvements in business performance on the back of BPR and associated enterprise systems (e.g., Davenport, 2000; Kalling, 2003). More recently, similar hyperbole has been associated with so-called business intelligence systems with, for example, a Gartner press release in 2006 claiming that the “Business Intelligence Software Market [would] reach $3 Billion in 2009” (see Chee et al., 2009 for a review). More recently still, Big Data has taken centre stage (e.g., Chen et al., 2012; McAfee and Brynjolfsson, 2012).

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