Knowledge in high-reliability organizations

A review of interrelated perspectives

Authored by: Krista N. Engemann

The Routledge Companion to Risk, Crisis and Security in Business

Print publication date:  June  2018
Online publication date:  June  2018

Print ISBN: 9781138643109
eBook ISBN: 9781315629520
Adobe ISBN:


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Organizational knowledge, hereinafter referred to as knowledge, is difficult to define, problematic to access, and difficult to manage. Not only is there is limited consensus with respect to its definition and operationalization, but the methodology associated with empirically assessing this topic area is only just emerging from nascence. It is nonetheless presumed that knowledge-based resources are valuable to the organization and that knowledge may be readily created, captured, codified, shared, and applied. This chapter adopts a post-modern perspective of risk and uncertainty and, accordingly, conceptualizes and explores the role of knowledge in organizations that function in these dynamic environments.

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