Reward Management in small–medium knowledge-intensive firms

Evidence from Italy

Authored by: Daria Sarti , Teresina Torre

The Routledge Companion to Reward Management

Print publication date:  November  2018
Online publication date:  November  2018

Print ISBN: 9781138294264
eBook ISBN: 9781315231709
Adobe ISBN:


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This chapter investigates how knowledge-intensive small-medium enterprises (KI-SMEs) manage their human resource, to understand if non-monetary reward practices prevail, wishing to verify whether they are effective in spurring organizational performance or risk being a ‘dangerous’ fad. To support our reasoning, we provide evidence from a survey conducted on a sample of 95 SMEs in different industries in Italy. The results show a larger use of non-monetary incentives for firms with higher levels of knowledge intensity, compared to non-knowledge-intensive ones; further, results demonstrate that the overuse of non-monetary rewards may produce adverse effects.

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