Minding the gap in reward management

The academic–practitioner divide

Authored by: Marie Bailey

The Routledge Companion to Reward Management

Print publication date:  November  2018
Online publication date:  November  2018

Print ISBN: 9781138294264
eBook ISBN: 9781315231709
Adobe ISBN:

10.4324/9781315231709-23

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Abstract

The gap between research and practice in the field of reward and human resource management is discussed. Through the study of NetTech – a UK-owned rail infrastructure company – the divergence between the HRM practitioner and academic researcher is analysed. In particular, the chapter outlines NetTech’s rollout of a new pay framework and employee engagement survey. It illustrates how, by not embracing an evidence-based approach, the new pay and engagement initiatives received a lukewarm response from employees and failed to achieve the anticipated outcomes.

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