Managerial Work with Digitalization

A Multi-Sited Ethnographic Approach to Data and Data-Driven Management in Practice

Authored by: Ursula Plesner , Lise Justesen

The Routledge Companion to Anthropology and Business

Print publication date:  July  2020
Online publication date:  June  2020

Print ISBN: 9781138496422
eBook ISBN: 9781003052456
Adobe ISBN:


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Digitalization is a hot topic. Much discourse in the media and elsewhere seems based on either dystopian or utopian visions of a transformed future digitalized society. Despite the hype, relatively little attention has been paid to how digitalization transforms everyday work in organizations, including managerial work (Plesner, Justesen, & Glerup, 2018). This chapter illustrates how a multi-sited ethnographic approach can inform studies of boundary-spanning phenomena like digitalization as an organizational phenomenon requiring managerial work.

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