Email Overload

Fine-tuning the research lens

Authored by: Julie Rennecker , Daantje Derks

Current Issues in Work and Organizational Psychology

Print publication date:  September  2018
Online publication date:  September  2018

Print ISBN: 9781138604940
eBook ISBN: 9780429468339
Adobe ISBN:

10.4324/9780429468339-5

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Abstract

Email has changed the way we work. A significant proportion of the communication in organizational life, with clients and colleagues, far away or in close proximity, takes place online (Renaud, Ramsay, & Hair, 2006). The reputation of email is that it is less time consuming, more reliable, and more efficient than face-to-face meetings or phone calls (e.g. Berghel, 1997). People can be reached easily and quickly (Manger, Wicklund, & EIkeland, 2003), and communicating asynchronously facilitates collaboration with individuals irrespective of geographical location (Renaud et al., 2006).

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