Job Characteristics and Problem-Solving

Authored by: Kevin Daniels

Current Issues in Work and Organizational Psychology

Print publication date:  September  2018
Online publication date:  September  2018

Print ISBN: 9781138604940
eBook ISBN: 9780429468339
Adobe ISBN:


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Many theories of job design treat job characteristics as stable, independent of the person performing the job, and as an “objective” determinant of workplace health, well-being, and performance. Drawing on the job crafting and coping literatures in this chapter, I portray job characteristics as dynamic phenomena which are enacted by people for specific purposes. I show how this approach to job design can be used to help understand how some job characteristics can protect and enhance daily levels of well-being, learning, creativity, innovation, and cognitive performance through facilitating the generation and implementation of solutions to workplace problem-solving demands.

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