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Handbook of Risk and Crisis Communication

Edited by: Robert L. Heath , H.Dan O'Hair

Print publication date:  September  2008
Online publication date:  September  2010

Print ISBN: 9780805857771
eBook ISBN: 9780203891629
Adobe ISBN: 9781135597757

 Cite  Marc Record

Book description

The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as: "What is likely to happen, to whom, and with what consequences?"; "To what extent can science and vigilance prevent or mitigate negative outcomes?"; and "What obligation do some segments of local, national, and global populations have to help other segments manage risks?", shedding light on the issues in the quest for definitive answers.

The Handbook offers a broad approach to the study of risk and crisis as joint concerns. Chapters explore the reach of crisis and risk communication, define and examine key constructs, and parse the contexts of these vital areas. As a whole, the volume presents a comprehensive array of studies that highlight the standard principles and theories on both topics, serving as the largest effort to date focused on engaging risk communication discussions in a comprehensive manner.

With perspectives from psychology, sociology, anthropology, political science, economics, and communication, the Handbook of Risk and Crisis Communication enlarges the approach to defining and recognizing risk and how should it best be managed. It provides vital insights for all disciplines studying risk, including communication, public relations, business, and psychology, and will be required reading for scholars and researchers investigating risk and crisis in various contexts.

Table of contents

Prelims Download PDF
Chapter  1:  The Significance of Crisis and Risk Communication Download PDF
Chapter  2:  Historical Trends of Risk and Crisis Communication Download PDF
Chapter  3:  Cultural Theory and Risk Download PDF
Chapter  4:  Risk Communication: Insights and Requirements for Designing Successful Communication Programs on Health and Environmental Hazards Download PDF
Chapter  5:  Conceptualizing Crisis Communication Download PDF
Chapter  6:  The Precautionary Principle and Risk Communication Download PDF
Chapter  7:  Strategies for Overcoming Challenges to Effective Risk Communication Download PDF
Chapter  8:  Risk Communication Education for Local Emergency Managers: Using the CAUSE Model for Research, Education, and Outreach Download PDF
Chapter  9:  Risk and Social Dramaturgy Download PDF
Chapter  10:  Myths and Maxims of Risk and Crisis Communication Download PDF
Chapter  11:  The Ecological Perspective and Other Ways to (Re)Consider Cultural Factors in Risk Communication Download PDF
Chapter  12:  Science Literacy and Risk Analysis: Relationship to the Postmodernist Critique, Conservative Christian Activists, and Professional Obfuscators Download PDF
Chapter  13:  Influence Theories: Rhetorical, Persuasion, and Informational Download PDF
Chapter  14:  Raising the Alarm and Calming Fears: Perceived Threat and Efficacy During Risk and Crisis Download PDF
Chapter  15:  Post-Crisis Communication and Renewal: Understanding the Potential for Positive Outcomes in Crisis Communication Download PDF
Chapter  16:  Risk Communication by Organizations: The Back Story Download PDF
Chapter  17:  Ethical Responsibility and Guidelines for Managing Issues of Risk and Risk Communication Download PDF
Chapter  18:  Linking Public Participation and Decision Making through Risk Communication Download PDF
Chapter  19:  Warming Warnings: Global Challenges of Risk and Crisis Communication Download PDF
Chapter  20:  Risk, Crisis, and Mediated Communication Download PDF
Chapter  21:  Crises and Risk in Cyberspace Download PDF
Chapter  22:  Virtual Risk: The Role of New Media in Violent and Nonviolent Ideological Groups Download PDF
Chapter  23:  Community Building through Risk Communication Infrastructures Download PDF
Chapter  24:  Crisis and Emergency Risk Communication in Health Contexts: Applying the CDC Model to Pandemic Influenza Download PDF
Chapter  25:  How People Think about Cancer: A Mental Models Approach Download PDF
Chapter  26:  Killing and Other Campus Violence: Restorative Enrichment of Risk and Crisis Communication Download PDF
Chapter  27:  Denial, Differentiation, and Apology: On the Use of Apologia in Crisis Management Download PDF
Chapter  28:  Risk Communication and Biotechnology: A Discourse Perspective Download PDF
Chapter  29:  Precautionary Principle and Biotechnology: Regulators Are from Mars and Activists Are from Venus Download PDF
Chapter  30:  Environmental Risk Communication: Responding to Challenges of Complexity and Uncertainty Download PDF
Chapter  31:  Knowing Terror: On the Epistemology and Rhetoric of Risk Download PDF
Chapter  32:  Magnifying Risk and Crisis: The Influence of Communication Technology on Contemporary Global Terrorism Download PDF
Chapter  33:  Opportunity Knocks: Putting Communication Research into the Travel and Tourism Risk and Crisis Literature Download PDF
Index Download PDF
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