Culture and Health Care

Intergroup Communication and its Consequences

Authored by: Bernadette Watson , Cindy Gallois , David G. Hewett , Liz Jones

The Routledge Handbook of Language and Intercultural Communication

Print publication date:  November  2011
Online publication date:  March  2012

Print ISBN: 9780415572545
eBook ISBN: 9780203805640
Adobe ISBN: 9781136649530

10.4324/9780203805640.ch32

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Abstract

Health is a critical part of life, and the quality, safety and appropriateness of health care is of vital importance for both patients and providers. This context raises every type of intercultural matter, from national culture and ethnicity through to intergroup issues around professional, social and personal identity. Indeed, this setting points clearly to the similarity in communication across cultural divides and other intergroup contexts, and we argue that the same theoretical and methodological lens can clarify both.

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