Environmental management and online environmental performance assessment tools in the hotel industry

Theory and practice

Authored by: Paulina Bohdanowicz-Godfrey , Piotr Zientara

The Routledge Handbook of Tourism and Sustainability

Print publication date:  February  2015
Online publication date:  February  2015

Print ISBN: 9780415662482
eBook ISBN: 9780203072332
Adobe ISBN: 9781135099145

10.4324/9780203072332.ch27

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Abstract

Corporate social responsibility (CSR) “A concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis” (European Commission 2001: 6).

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