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Based on the lifelong experiences of two authors as supervisors and teachers, the Fourth Edition of this bestseller provides up-to-date information for newly promoted or management-aspiring professionals and engineers in the fields of environmental health, occupational health and safety, water and wastewater treatment, public health, and many others.
This second volume explains the advanced principles that supervisors need to understand the art of communications, resolving communications problems, and the supervisor/manager?s role in teaching, counseling, and managing employee performance and employee health and safety.
In addition to those already practicing professionals in their fields, this book is an excellent resource for students interested in learning management skills prior to entering the workforce.
Features of the Fourth Edition